General Ticket Information 2013
The Fringe Box Office tent is located on Granville Island in the parking lot between Waterfront Theatre and 1398 Cartwright Street.
With over 750 performances happening over 11 days, we need to start every performance on time! We recommend arriving at least 20 minutes beforehand to avoid disappointment.
Patrons arriving after the performance has begun are not admitted under any circumstance. No Latecomers. No Refunds. No Exchanges. No Exceptions.
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Ticket Prices
Half Price and Food Bank Shows
Frequent Fringer Card
Purchasing Tickets
Memberships
TICKETS & PASSES *
$5 Membership: This is a one time purchase per Festival year and your membership card must be presented at the door of each Festival show you see (see below for more details).
Memberships are not required for Opening Night or Pick of the Fringe performances (nor any special fundraiser performance).
$40-$60-$100 Opening Night ticket advance or at door (see more – no Membership required)
$10 weekday shows (Mon – Thur) anytime & weekend late night (10:00 pm or later)
$12 weekend shows (Fri – Sun) before 10:00 pm
+ $3 to all advance show ticket purchases (i.e. Online and Fringe Box Office purchases)
$90 Frequent Fringer Card (10 shows – see below for more details)
$18 Public Market Pick of the Fringe (see more – no Membership required)
*All prices include HST where applicable
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HALF PRICE AND FOOD BANK SHOWS
You’ll notice some fun symbols in our Program Guide.

See these shows for 50% off the regular price! (Please note that the $3 charge still applies for advance ticket purchases.)
These performances are Food Bank Shows! Not everyone has all they can eat, so the Fringe is partnering with the Greater Vancouver Food Bank Society. We asked Fringe artists, who keep 100% of regular box office revenues, if they wanted to donate 3% each show’s ticket sales to the Food Bank, and the response has been overwhelming! Many performers have chosen to donate to the food bank. Admission to our Awards Night on September 16th is also by cash donation to the Food Bank. Thanks to Fringe sponsor (and venue) Origins Organic Coffee for suggesting this great partnership.
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FREQUENT FRINGER CARD
The Frequent Fringer Card gets you 10 shows for only $90! It is valid for one or two seats per performance, which means that the card holder can use it just for themselves or he or she can bring a friend to a performance, however, it is non-transferable. Both the card holder and the guest need to have a membership. The card may be used for ½ price shows, but your card will be punched for both people attending (i.e. just because the show is half price does not mean that the passholder and their guest can get in using only one “punch out” on the card). You cannot book in advance with the card. It is only valid at the door, starting 45 minutes before show time. Admission is subject to availability. Check the fresh sheet (at the Fringe Box Office and at each venue starting September 8th) and come early to avoid disappointment. The card can be purchased online or at the Fringe Box Office. There are only 100 cards, so buy one early to take advantage of this great deal! To purchase online, click here and then click the “passes” button on the top of the page.
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PURCHASING TICKETS
TICKETS AT THE DOOR — CASH ONLY!
Day-of-show tickets for all shows may be purchased at the individual venues starting 45 minutes prior to and until show time, subject to availability. Please arrive early. Patrons arriving at show time will not be admitted. No refunds for latecomers.
ADVANCE TICKET SALES CLOSE 4 HOURS PRIOR TO THE PERFORMANCE
Advance tickets will be available online and in person up to four hours prior to show time and will be held at the door.
Online ticket sales begin on August 2, 2012.
In person ticket sales begin at the Fringe Box Office on Granville Island on August 30th, 2012. You may purchase tickets in person at our Fringe Box Office daily from noon – 8:00pm. We accept cash, VISA, MasterCard, and American Express.
SORRY, TICKET SALES ARE NOT AVAILABLE OVER THE PHONE.
If difficulties arise using our online ticket system, call our infoline at 604 637 6380.
INSTRUCTIONS FOR ONLINE BUYING
Our online purchase system might seem a little confusing at first, so here are some instructions to make the process easier.
1. Log In: You can browse anonymously to check show availability, but you cannot buy tickets without being logged in.
- Everyone must have an account, and must sign in from the Login page, which you can get to by clicking “Login” on the top left.
- If you have forgotten your password, click “Forgot My Password” and one will be emailed to you.
- If you’re new to the Fringe, click “New Patron” and set up an account.
- If you try to set up an account and a message tells you that another user has your email address, this means that you probably have an account in the system (it could be from years ago!). Try getting a new password sent to you by clicking “Forgot My Password.”
2. Watch where you click: Once you’re in, DO NOT USE the back, forward or refresh buttons on your browser. Use the navigation tabs at the top of the page instead.
3. Buy: When you have selected the performance you want to see, click “Buy” on the left side.
- Select the number of tickets you want by clicking the arrow on the drop down menu.
- On the next page, select whether or not you want your tickets with a membership or without, by clicking the arrow on the drop down menu (NOTE: Everybody must have a membership to attend the Festival and you only need to buy a membership once per Festival year. Buy it with your first ticket(s) but ensure that for subsequent tickets you’re choosing the price type without membership).
- Click “Add to Shopping Cart.”
4. Review: Review your shopping cart carefully. All purchases are final. Ensure that the date, time, performance, number of tickets and total is correct. You can remove tickets by clicking the check box on the right, then by clicking “Remove” at the bottom of the form. To buy more tickets, click on “Tickets” at the top of the page.
5. Checkout: Click “Go to Checkout” and make a payment.
- If you are not logged in yet, log in or set up an account using the instructions above.
- If you are already logged in, fill in your credit card information and hit “Click to Continue.”
- Wait for the confirmation page to appear. A confirmation email will also be automatically sent to your email inbox. If the confirmation page does not appear, that may mean your charge did not go through. If this happens, contact the box office at boxoffice1@vancouverfringe.com and we will do our very best to get back to you promptly.
** Please note: Charges on your credit card may come up as “First Vancouver Theatrespace Society” or another similar name.
6. Confirmation: If you get a confirmation, you have successfully purchased tickets! You can pick them up at the venue on the day of the show, starting 45 minutes prior to show time.
NO LATECOMERS!
NO LATECOMERS. NO REFUNDS. NO EXCHANGES. NO EXCEPTIONS.
All tickets and passes are subject to availability. Please turn off cell phones and other electronic devices in the theatres.
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EVERYONE NEEDS A MEMBERSHIP!
Note: No Membership required for Opening Night, Pick of the Fringe, or special fundraising performances.
MEMBERSHIP FEE (one time purchase per Festival year)
Purchase your $5 membership to gain access to the Festival. Without your membership fee there simply could not be a Festival as 100% of the regular ticket price revenue goes right into performers’ pockets. By joining the First Vancouver Theatrespace Society, you are also entitled to participate in its direction by attending the society’s Annual General Meeting in July 2013. Membership is valid until August 31, 2013. Please carry your membership card with you at all times. You will be required to present your card at each show you attend. If you are unable to present a card, you will be required to purchase another one at that time. All completed membership cards will be entered into a draw for a 2013 Festival Pass.
Please note that all personal information provided will be kept private and confidential, and will not be passed on to any individual or organization.


