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September 2015

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Twitter: VancouverFringe

TICKET INFO

 

 

BOX OFFICE GENERAL INFORMATION

The Fringe Box Office
1398 Cartwright Street on Granville Island
Opens on September 8th at 4pm!
Hours are 4pm-9pm weekdays and 12pm-9pm weekends

Purchasing your tickets
Tickets are available at the door or in advance.
Advance tickets are available online or at the Fringe Box Office only! (Sorry, no phone sales)

Important info:
With almost 700 performances happening over 11 days, we need to start every performance on time! We recommend arriving at least 20 minutes early to avoid disappointment. Patrons arriving after the performance has begun are not admitted under any circumstance. No Latecomers. No Refunds. No Exchanges. No Exceptions.

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TICKET PRICES

$5 Membership:
This Membership is a one-time purchase per Festival year and your membership card MUST be presented at the door of each Festival show you see (SO, DON’T LOSE IT!) Memberships are not required for special events including Opening Night, Pick of the Fringe or special fundraising events.
*Memberships can be purchased online with your tickets, at Fringe Box Office, or at the door of each venue.

$14 Regular price ticket

$7 Half price ticket (only available on select shows)

$100/$20 Opening Night!

$40 Frequent Fringer 4
$90 Frequent Fringer 10
$270 Frequent Fringer 30
Click here for more information on Frequent Fringer cards

$25 Public Market Pick of the Fringe and Pick Plus. Click here for more info!

*All prices include GST where applicable

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HALF PRICE AND PAL SHOWS

You’ll notice some fun symbols in our Program Guide!
PAL Symbol-01

These performances are PAL shows! As you plan your 11 days of Fringe-ing, look for the PAL Vancouver symbol. 3% of the ticket revenue from these shows will be donated to PAL. It’s a great way for you to catch your favourite shows and support a good cause. Plus, tickets to the Fringe Awards Night are by cash donation and it will all be donated to PAL! Thanks in advance for supporting this great cause!

halfprice

 

 

Every show marked with this symbol is half-price!

 

 

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FREQUENT FRINGER CARD

$40 Frequent Fringer 4: Good for 4 performances (save $16)
$90 Frequent Fringer 10: Good for 10 performances (save $50)
$270 Frequent Fringer 30: 30 performances- includes one 2015 Membership (save $150!)

Frequent Fringer Cards are valid for one or two people (each person using the Frequent Fringer Card must have their own Membership). Frequent Fringer Cards are limited to regular Festival performances and not valid at special events. A limited number of Cards are available, so get them while you still can! Cards are non-transferable and tickets may be booked in advance or at the Fringe Box Office.

Purchase your Card online now!

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PURCHASING TICKETS

ADVANCE TICKET SALES
Advance tickets are available online at www.tickets.vancouverfringe.com and at the Fringe Box Office up to 45 minutes prior to show time. Please keep in mind that the Fringe Box Office hours are 4pm-9pm on weekdays and 12pm-9pm on weekends from September 8-20!

We accept cash, VISA, and MasterCard.

TICKETS AT THE DOOR
Tickets for all shows may be purchased at the individual venues starting 45 minutes prior to show time. Please arrive early as tickets are subject to availability. No refunds or latecomers. To avoid disappointment, book your tickets in advance!

SORRY, TICKET SALES ARE NOT AVAILABLE OVER THE PHONE
With over 700 performances, in over 20 different venues the volume of Box Office phone calls can be unimaginably large. We encourage our patrons to purchase tickets online or in person at the Fringe Box Office to avoid congestion or delay.

If difficulties arise using our online ticket system, follow the instructions below or call the Fringe Box Office info line at 778.938.1447.

INSTRUCTIONS FOR ONLINE BUYING

Our online ticketing system might seem a little confusing at first, so here are some simple step-by-step instructions to make the process easier!

1. Sign In: You can browse anonymously to select your tickets, but you cannot purchase tickets without being signed in.

  • Everyone must have an account, and must sign in by clicking “Sign In” on the top left.
  • If you have forgotten your password, click “Forgot Password” and one will be emailed to you.
  • If you’re new to the Fringe, click “New Patron” and set up an account.
  • If you try to set up an account and a message tells you that another user has your email address, this means that you probably have an account in the system (it could be from years ago!) Try getting a new password sent to you by clicking “Forgot Password.”
  • If you are a Google or Facebook user, you can sign in using your existing account! Please keep in mind that if your account does not contain your email address or billing address, you will be prompted to fill out the required fields.

2. Watch where you click: Once you’re in, DO NOT USE the back, forward or refresh buttons on your browser. Use the navigation tabs at the top of the page instead.

3. Select your performance: You can browse through the list of shows by hovering your mouse over the “Pick a Genre” tab at the top of the page to find a show that suits your mood, or use the search bar to find specific shows!

  • Once you have found the show you wish to see, click “Add to Basket” to select performance times.
  • Select the date and time of your chosen show, click “Add to Basket” to the right.
  • Now you can select the number of tickets you wish to purchase. REMEMBER, every ticket-holder must have a Membership! When you have selected the correct number of tickets/Memberships, click “Add to Basket”.

NEW!
This year, we’ve added the option to PRINT YOUR TICKETS AT HOME! That’s right, the Vancouver Fringe Festival has taken the leap into the 21st century! You can also bring them in on your smart phone, or visit the Box Office if you’d like them to print them for you. Click here for Fringe Box Office hours and information.

4. Review: Review your Basket carefully. All purchases are FINAL. Ensure that you have selected the correct show, date, and time before you “Proceed to Checkout” . You can remove tickets by clicking the red “x” to the left of the ticket you wish to remove, or click “Cancel Order” at any time to release your selected tickets and start over.

5. Checkout: Click “Proceed to Checkout” and make a payment.

  • If you are not logged in yet, follow the prompts to sign into your account.
  • Verify that your personal information is correct, then click “Next”
  • Select “Email me my ticket”, then click “Next”
  • Fill out your credit card information. If you wish for us to store your credit card information on file, select “Save my credit card information for future use” (please note, this information is secure and confidential) then click “Submit”.
  • Your confirmation will be emailed to you. Please allow for up to 30 minutes for this email to arrive and check your Spam filter!

** Please note: Charges on your credit card may come up as “First Vancouver Theatrespace Society” or another similar name.

6. Confirmation: If you get a confirmation email, you have successfully purchased tickets! Your tickets will be attached to this email in order to be printed at home OR save paper by saving the attachment to your smart phone!

NO LATECOMERS. NO REFUNDS. NO EXCHANGES. NO EXCEPTIONS.

All tickets and passes are subject to availability and are non-refundable. Please turn off cell phones and other electronic devices in the theatres.

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EVERYONE NEEDS A MEMBERSHIP TO SEE FESTIVAL SHOWS!

*No Membership required for Opening Night, Pick of the Fringe, or special fundraising performances.

MEMBERSHIP FEE (one time purchase per Festival year)

Purchase your $5 membership to gain access to the Festival. Without your membership fee there simply could not be a Festival as 100% of the base ticket price goes right into performers’ pockets. Your $5 Membership allows you to join the First Vancouver Theatrespace Society, and you are also entitled to participate in its direction by attending the society’s Annual General Meeting in 2016. Membership is valid until August 31, 2016. You will be required to present your card at each show you attend. If you are unable to present a card, you will be required to purchase another one at that time. All completed membership cards will be entered into a draw for a 2016 Festival Pass!

Please note that all personal information provided will be kept private and confidential, and will not be passed on to any individual or organization.

 

ACCESSIBILITY

The Vancouver Fringe Vision is “Theatre for Everyone!” We hope to create opportunities for people of  all abilities and backgrounds to enjoy the Fringe. We’re continually working to improve our accessibility. This year we have increased our accessibility for those who are deaf and hard of hearing, blind and partially sighted and those with assisted mobility.

While not all venues and shows are accessible to everyone, visit our Accessibility Page to find information on what might be a good fit for any unique needs you may have!

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